Privacy Policy

    Last updated: January 9, 2025

    At KrossBuild, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

    1. Information We Collect

    We collect information you provide directly to us when creating an account, including your name, email address, and any other information you choose to provide. We also automatically collect certain information about your device and how you interact with our Service, including IP address, browser type, operating system, and usage patterns.

    2. How We Use Your Information

    We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; send technical notices and support messages; respond to your comments and questions; monitor and analyze trends and usage; detect, prevent, and address technical issues; and personalize your experience.

    3. Information Sharing

    We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. We may also share information when required by law or to protect our rights.

    4. Data Storage and Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

    5. Blockchain Data

    When you interact with blockchain networks through our Service, certain information may be permanently recorded on public blockchains. This information is not under our control and cannot be deleted or modified.

    6. AI Processing

    When you use our AI-powered features, your prompts and generated content may be processed by third-party AI providers. We do not use your data to train third-party AI models without your explicit consent.

    7. Cookies and Tracking

    We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

    8. Your Rights

    Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict use of your personal information. You may also have the right to data portability and to object to certain processing.

    9. Children's Privacy

    Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

    10. International Data Transfers

    Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers.

    11. Data Retention

    We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

    12. Changes to Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. You are advised to review this Privacy Policy periodically.

    13. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels. We will respond to your inquiry within a reasonable timeframe.